Thank you for choosing Markupera for your educational institution's fee management needs!

This policy outlines the process for refunds and returns related to payments made through the Markupera platform.

Important Note: Markupera acts as a secure platform for collecting fees on behalf of educational institutions. Since these fees directly support the institution's operations, refunds cannot be processed through our platform.

If you require a refund for a fee payment:

• Please contact the administration office of your respective educational institution directly.
• They will assess your request and determine eligibility for a refund based on their established policies.

What Markupera can offer:

We can provide you with a detailed breakdown of your payment history, including date, amount, and institution details. This information can be helpful when discussing your refund request with the institution's administration.

Our Commitment:

Markupera strives to ensure a smooth and transparent fee management experience. If you have any questions regarding your payment or require assistance in contacting your institution's administration, please don't hesitate to reach out to our support team. We're happy to help!

Updates to Policy:

We are constantly evolving and improving our platform based on user feedback and industry standards. This may occasionally necessitate changes to our refund and return policy. We will update this page to reflect any such changes. We recommend checking this policy periodically to stay informed.

Contact Us:

If you have any questions regarding this policy, please don't hesitate to contact us at support@markupera.com.