Markupera ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (the "Website") and online fee management platform (the "Platform").

Information We Collect

We collect two types of information through the Platform:

Personal Information: This includes information that can be used to identify you as an individual, such as your name, email address, phone number, and institution affiliation (if applicable). We collect personal information when you create an account, contact support, or subscribe to our newsletter.

Non-Personal Information: This includes information that does not identify you as an individual, such as your browser type, operating system, IP address, and usage data related to your interactions with the Platform. We collect non-personal information automatically when you use the Platform.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Platform.
Process your transactions and manage your account.
Send you important information about the Platform, including updates, security alerts, and support messages.
Respond to your inquiries and provide customer support.
personalize your experience on the Platform.
Improve the Platform and develop new features and services.
Send you marketing communications (only with your consent).

Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform, such as payment processors and data analytics providers. These third-party service providers are obligated to use your information only for the purpose of providing services to us and are prohibited from using your information for any other purpose.

We will not sell, trade, or rent your personal information to any third party without your consent. However, we may disclose your information if required by law or to protect the rights and safety of ourselves or others.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security of your information.

Your Choices

You can choose to:

Access and update your personal information.

Opt out of receiving marketing communications from us.

Close your account.

If you have any questions about these choices, please contact us at support@markupera.com.

Children's Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@markupera.com.